Dedicated Customer-Centric Professional with a strong focus on quality and customer service. With over four years of career experience, including more than three years specializing in assessing, maintaining, monitoring, and analyzing quality programs, I am well-equipped to deliver exceptional customer experiences. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.