Customer Support Manager

Join a dynamic and growing clothing company based in Australia in a vital customer service role.

Key Responsibilities:

– Responding to customer service inquiries promptly and professionally.
– Assisting customers with returns and exchanges, ensuring a seamless process.
– Collaborating with our third-party logistics provider (3PL) to update orders, address open inquiries, and resolve customer issues efficiently.

Ideal Candidate:

– Demonstrates excellent punctuation and grammar.
– Possesses strong communication skills, both with customers and within the brand.
– Exhibits exceptional problem-solving abilities.

This is a long-term role with significant opportunities for growth, including the potential to develop and lead a team within our customer support division.