With 6 years of professional experience in Customer Service within the BPO Industry, I specialized in Sales, Lead Generation, and managing insurance claims for an Australian Insurance company. My role involved outbound calls, email correspondence, and appointment setting for Merchants and Engineers.
Proficient in various online applications such as MS Office, Google Apps, HubSpot, Salesforce, Netsuite, Oracle, and Mailchimp, I bring a strong foundation in technology.
I am adept at setting and achieving goals, consistently developing and executing effective strategies with integrity. I excel in building relationships with colleagues at all levels, handling responsibilities with a growth mindset. My analytical skills, combined with strong communication abilities, make me a valuable addition to your team. I am eager to undergo any training necessary to excel in this role at your company.